1) Scope of the Policy
The purpose of this Policy is to explain the principles regarding the lawful processing, storage, transfer, and protection of personal data obtained through the website and digital platforms (“Platform”) operated by Mazpak.
All personal data shared during the use of the Platforms or obtained automatically is within the scope of this Policy.
2) What Data Is Processed?
Personal data that may be processed by Mazpak may include the following data categories within the scope of the Law:
Identity Information
- First name, last name
Contact Information
- Phone number, email address
- General location information such as country and city
Technical and Transaction Security Information
- IP address
- Device and browser information
- Cookie data, traffic and usage statistics
Project and Request Information
- Project requests related to disaster, crisis, and field solutions
- Technical needs definitions and operational information
- Records related to quotation, contracts, and business processes
Financial and Transaction Records (for corporate customers)
- Invoice and payment information
Marketing and Request/Complaint Management Information
- Contact forms, requests, feedback
Data that has been anonymized is not considered personal data under the Law and may be processed outside this scope.
3) Purposes of Processing Personal Data
Mazpak may process your personal data for the following purposes:
- Evaluating project requests and carrying out quotation and operational processes,
- Providing mobile and modular infrastructure solutions,
- Managing customer relations and technical support activities,
- Improving Platform performance and user experience,
- Providing services in a secure, sustainable, and high-quality manner,
- Conducting information, promotion, and communication activities,
- Fulfilling legal and operational obligations.
4) Data Processed Based on Explicit Consent
If you provide your explicit consent, Mazpak may carry out the following activities:
- Improving services by analyzing usage habits,
- Conducting statistical analysis and reporting,
- Sending announcements, informational and promotional messages,
- Conducting surveys and evaluation activities for service improvement.
5) Transfer of Personal Data
Your personal data may be transferred to the following persons and organizations in line with the purposes stated in this Policy:
- Domestic and international business partners and suppliers,
- Hosting, infrastructure, and cloud service providers,
- Third parties providing legal, consultancy, and technical support services,
- Authorized public institutions and organizations,
- Mazpak’s authorized representatives, shareholders, and affiliated companies.
All data transfers are carried out in compliance with legislation and data security standards.
6) Method of Collection and Legal Basis for Personal Data
Your personal data may be collected through the following methods:
- Website forms,
- Email and phone communications,
- WhatsApp and similar digital communication channels,
- Quotation, contract, and project processes,
- Cookies and digital analytics tools.
Your personal data is processed within the scope of the legal grounds specified in Articles 5 and 6 of Law No. 6698.
7) Rights of the Data Subject
Pursuant to Article 11 of the Law, data subjects have the following rights:
- To learn whether their personal data is being processed,
- To request information if it has been processed,
- To learn the purpose of processing and whether it is used in accordance with its purpose,
- To know the third parties to whom the data is transferred,
- To request correction of incomplete or inaccurate data,
- To request deletion or destruction within the scope of legal conditions,
- To object to the occurrence of a result against them due to automated analyses,
- To request compensation in case of damage.
8) Application and Response Process
Mazpak finalizes applications received from data subjects within no later than thirty (30) days. If deemed necessary, the fee schedule determined by the Personal Data Protection Board may be applied.
You can contact us:
Phone: 0 (216) 504 76 16
Email: info@mazpak.com
Web: www.mazpak.com
